Below you will find in particular:
Therefore, by reading the following information, you will learn more about how we collect, store and use personal information about you when you enter into an order or other contract for our services, when you contact our Company, and when you interact with or use our website (https://pragtransfer.com/) or in connection with any related activity.
1. What personal data do we process?
If you enter into an order contract or other service contract with us, we may collect and process your personal data about you and, where applicable, the data of other persons you provide to us in connection with the contract (e.g. Data about the deceased person's surviving spouse and living parents, if you wish us to arrange for a death certificate to be drawn up for you and for a death certificate to be drawn up for you, or data about your family members or other close persons to whom you wish to give details of your final farewell). The provision of certain personal data set out below is necessary for the purposes of entering into and performing the contract of instructions or other service contract.
Our Company only processes personal data that you provide to us and personal data that the Company obtains in connection with the provision of the Services. If you do not provide us with personal data to the extent necessary for the conclusion and performance of the contract or the fulfilment of legal obligations, this shall be grounds for not concluding the contract.
Personal data processed by our Company may include, but is not limited to:
In the event that you decide to contact us without entering into any contract with us (e.g. via email, contact form on our website, telephone call, etc.), our Company only processes the personal data that you voluntarily provide to us (e.g. in order for us to make a specific offer of our services or goods to you or to contact you back to answer your enquiry). If you contact us via the website, in particular if you use our contact form, you may be asked to fill in certain information about yourself. This information may include, but is not limited to:
Failure to provide this information may result in your enquiry not being answered.
The provision of your personal data in the scope of your name and surname, your home address (or contact address), telephone number and e-mail address is necessary in order for us to be able to contact you in case you have expressed interest in transfer booking services via the relevant contact form on our website, in order to arrange a date and place for a personal meeting to book a transfer. Failure to do so may result in you not being contacted by our company to arrange a date and location for a face-to-face meeting to book a transfer.
2. How do we use this personal data (purpose of processing)?
We use any data you provide to us only for the purpose of fulfilling the contract. The provision of personal data for the purposes of contract performance is a contractual requirement of ours and failure to provide it may result in the contract not being concluded or not being able to be properly performed due to your fault.
If you have not yet entered into a contract with us, we only use any data you provide via our website, email, contact form, telephone call, etc. to contact you back and provide you with the information you have requested, e.g. to inform you of the specific offer you have made for the service or goods you have chosen or to arrange a transfer date and location.
We are also entitled to process your personal data, where appropriate, for the purpose of fulfilling other legal obligations imposed on our Company by specific legal regulations or for the purpose of protecting the legitimate interests of our Company or a third party, should such processing be necessary.
3. Who has access to your personal data?
Your personal data is processed as a controller by our Company, and only employees of our Company who are authorised to process personal data have access to your personal data and who are obliged to maintain confidentiality of all personal data they come into contact with in the course of their work for our Company. This confidentiality shall continue after the termination of the employment or other similar relationship. Furthermore, your personal data may be transferred to our subcontractors for the purposes specified above (in particular for the proper performance of the contract concluded or for the fulfilment of the Company's legal obligations) to carry out processing for the Company, only to the extent necessary and in accordance with the law. We may also disclose your personal data to authorised third parties in accordance with the relevant legislation, in particular to public authorities (e.g. law enforcement authorities, etc.).
We do not disclose or sell your personal data to third parties except to the above specified entities that carry out the relevant processing for us.
4. What is the duration of the processing of your personal data?
We process your personal data for as long as it is strictly necessary, i.e. for the period during which we provide you with our services or perform a mutual contract, or for the period necessary to fulfil archiving or other obligations under applicable law, such as the Value Added Tax Act, the Accounting Act or the Archiving Act. After the termination (or performance) of the contract, we may also retain your personal data for the purpose of protecting the legitimate interests of the Company, for the duration of limitation periods, or for the duration of procedural periods designed to assert our or your rights in any legal or other proceedings.
Personal data about a surviving spouse, living parents of a deceased person or other living family members, or other persons to whom you wish to notify the facts concerning your last farewell, shall be processed by the Company for as long as necessary, but no longer than for the duration of the performance of the relevant contract. After this period, personal data may be retained only for tax, accounting or other statutory purposes (i.e. the performance of the Controller's legal obligations), to the extent provided for by the relevant legislation, and also for the protection of the Company's legitimate interests.
If you have not entered into a contract with us and have only contacted us with your query, comment, request, etc., then your personal data is processed for the time necessary to process your request and also for a reasonable period thereafter in order to protect the legitimate interests of our Company, e.g. for the duration of limitation periods. If you subsequently enter into a contract with us, your personal data will be processed for the duration of the performance of the contract and for a certain period of time thereafter, for which see also above.
5. How is your personal data secured?
Our Company uses appropriate technical, organisational and administrative security measures to protect your personal data. These measures protect your personal data from loss, misuse, unauthorized access, disclosure, alteration or destruction.
6. What are your rights in relation to data protection?
Your rights in relation to our processing of your personal data are as follows:
The content of your individual rights is explained below so that you can get a better idea of their content. You can exercise all your rights by contacting us at firstname.lastname@example.org. A complaint within the meaning of point (h) can be lodged with the Data Protection Authority, website: www.uoou.cz.
a) Right of access to personal data
This right includes the possibility to ask us at any time to confirm whether or not your personal data are processed and, if so, for what purposes, to what extent, to whom they are disclosed, for how long they will be processed, from what source the personal data were obtained, whether automated decision-making, including profiling, is carried out on the basis of the processing of your personal data and, finally, whether there is a right to rectification, erasure, restriction of processing or to object to the processing of your personal data.
b) Right to rectification of your personal data
This right includes the possibility to ask us at any time to correct or complete your personal data in case it is inaccurate or incomplete.
c) Right to erasure of your personal data
This right includes our obligation to erase your personal data if:
d) Right to restriction of processing of your personal data
The purpose of this right is that in the event of certain disputed issues regarding the processing of your personal data, we are obliged to restrict the processing of your personal data if you ask us to do so. This restriction means that we will mark the personal data selected by you and ensure that it is no longer processed other than by storing it. This does not apply if one of the exceptions provided for by law occurs.
The disputed issues in terms of the above are that:
If the reasons for restricting the processing of your personal data no longer apply, the restriction of processing will be immediately lifted by the Company.
e) Right to portability of your personal data
This right means that if you have provided us with personal data relating to you, you have the right to require us to transfer that data directly to another data controller in a structured, commonly used and machine-readable format, provided that:
f) Right to withdraw consent to the processing of personal data
For certain categories of personal data, it is necessary that you give your consent to the processing of personal data for one or more specific purposes.
If you have given your consent to the processing of selected categories of personal data, the processing of which is not necessary for the purposes of performance of a contract, performance of a legal obligation of the Company, protection of important interests of the Company or of another natural person, performance of a task carried out in the public interest or in the exercise of official authority, or for the purposes of protecting the legitimate interests of the Company, you are entitled to withdraw your consent to the processing of personal data at any time.
If you wish to withdraw your consent to the processing of selected categories of personal data for which you have previously given your explicit consent, it is sufficient to do so during the opening hours of one of our branches, the addresses of which are listed on our website https://pragtransfer.com/, contact our employee in person or send an e-mail message withdrawing your consent to the processing of selected categories of personal data to email@example.com indicating the personal data you do not wish us to continue processing. In order to speed up the processing of your request, we recommend that you include "withdrawal of consent to the processing of personal data" in the subject line of the e-mail message.
Withdrawal of consent shall not affect the lawfulness of processing based on consent given before its withdrawal. Withdrawal of consent also does not affect the processing of personal data that the Company processes on the basis of another legal title.
However, we would like to inform you that we currently process your personal data primarily on the basis of legal titles other than your consent to its processing (see points 1 and 2 of this document above for more details). You can therefore exercise this right in practice if you have previously contacted us, for example, by e-mail with a query, suggestion or comment, if you have not previously entered into a contract with us under which you have provided us with your e-mail address as a mandatory part of the contract.
g) Right to object to the processing of your personal data
This right includes the possibility for you to object to the processing of your personal data that we continue to process after the termination of the provision of services on the basis of a legitimate interest. The Company's legitimate interest may be, for example, the retention of personal data for the purpose of the Company's effective defence in any dispute with a client, e.g. about the manner of performance of a contract of instructions. For these purposes, the Company is entitled to retain the Client's personal data for a reasonable period of time after the termination of the provision of services, as the Client's personal data may enable the Company to defend its rights and legitimate interests in any dispute.
The Company shall not be entitled to continue to process your personal data unless it can demonstrate compelling legitimate grounds for the processing which override your interests or rights or for the establishment, exercise, or defence of legal claims.
If you have any questions about this text or the processing of your personal data, you can contact us at any time by emailing firstname.lastname@example.org.